Method 3: Update WhatsApp desktopĭownloading the update is a working solution for some users. You need to use a compatible alternative browser to open WhatsApp Web. Other browsers such as Vivaldi, Internet Explorer, and Maxthon is incompatible browser. Google Chrome, Safari, Firefox, Opera, and Edge are browsers that are compatible with WhatsApp Web. If you’re using WhatsApp web, you need to check browser compatibility. Click on the Compatibility tab, then select Run this program in compatibility mode, select your operating system, and hit OK.Right-clicking on the WhatsApp icon, then select Properties.Method 2: Run in compatibility modeĭepending on the version of Windows you’re using, you may have to toggle the compatibility mode for the classic WhatsApp desktop program. If it’s from their end, we have to wait till they fix the issue. If WhatsApp is not working on both devices but the network is fine, check the WhatsApp server status. You can restart the router and reboot the PC. Make your smartphone online and retry your WhatsApp on PC. You may get “Make sure your phone has an active internet connection” message on PC. When it’s offline, WhatsApp desktop/web might not open. If you’re able to open other web pages, check your smartphone. WhatsApp is not open when there’s a problem with your internet connection. Make sure your internet connection is working and your device has connected to the internet properly. Method 6: Make sure Windows is up to date.Method 5: Check if your system is corrupted.If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business. Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.During verification, select the “Call me” option to receive the code over a phone call. LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number.BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information - like your website, location, or contact information.In addition to the features available in WhatsApp Messenger, WhatsApp Business includes: If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
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